Rated 4.5 out of 5 by 85 reviewers.
Rated 5 out of 5 by A great getaway! We would definitely recommend this getaway. From the moment we arrived to the moment we left, we couldn't fault the service, the staff, the food and of course the accommodation. One of the best weekends away we have had in a long time. 11 February 2013
Rated 2 out of 5 by wouldnt go back the only good thing was the lovely garden, balcony and free cheese plate on arrival. The rest was disappointing, our shower didnt work in the morning until peak rush was done The front desk service was rubbish and i overheard staff complaining about another staff member in the halls as we were leaving. overall very unproffesional and a waste of a good voucher with redballon 6 February 2013
Rated 3 out of 5 by Lovely venue, and good food The Grande Bellinzona is a lovely (rebuilt) heritage style venue, though the room provided was an 'attic style' which meant not being able to get into bed without ducking your head! Not exactly like the one in the photo. The meal and cheese platter was lovely, as was breakfast. The main guesthouse was quite noisy with other guests and the main road out the front. Hepburn Springs/Daylesford is a great place to visit, but I would choose somewhere quieter if we were to visit again. 24 January 2013
Rated 4 out of 5 by Lovely weekend away My partner and I had a lovely relaxing time away. The staff were nice and the venue was very nice. Our only hiccup was that the waiting staff got mixed up and forgot about us so we had to wait for about an hour before they eventually got us our mains at dinner. 20 January 2013
Rated 4 out of 5 by The experience was great From the time we arrived we where made to feel special. Nice big quiet room all lovely. Nice meal at dinner and breakfast 10/10. Would definitely come back as it was a great experience. 19 January 2013
Rated 3 out of 5 by The dining experience and food was fantastic! The accommodation was nice however the rooms are small and not very sound proof (we had cry babies next door) and you could hear people walking past. The food however was a 10/10 it was very nice fresh and the service friendly and of a high standard. 18 January 2013
Rated 5 out of 5 by This was a relaxing & enjoyable experience From the time of arrival to check out the staff were friendly & helpful, there is a welcome feeling when you walk through the door. A nice way to start was the cheese platter, the grounds are lovely but on the day we stayed a little too hot to enjoy the indoor heated pool. The dining experience was sensational once the waitress remembered to take our order. Dinner was great , food was excellent and the atmosphere relaxing. Breakfast was very relaxed, no hurry and plenty of variety. I am saving to go back & recomend this package for a special occassion or just time away to relax. 12 January 2013
Rated 5 out of 5 by My wife and I enjoyed our stay very much. The venue, food and facilities were all lovely. My wife and I loved the dining room, and the dinner and breakfast (the steak was the best we have eaten). The only downside was that from within our room we could clearly hear noise from the room above us, or near us, or both. We could even hear electric appliances being plugged in to the wall socket and switched on. 7 January 2013
Rated 3 out of 5 by Fine Dining and food was great. The hotel looks old world with new amenities and with grand ambiance. The hotel was not full at the time we checked in and yet we were given a room that looks like a prison cell, no view, not even a single artwork on the wall to look at. The restaurant service is fantastic and compliments to the chef for the delicous food and very nice presentation. 30 December 2012
Rated 5 out of 5 by A memorable experience The restaurant service from the waiters was 1st class with thorough knowledge of menu and wine list, and their courtesy and friendliness second to none. The food was exemplary and very enjoyable, if a little decadent! The venue with a nice cheese platter to enjoy on the rear lawn over-looking the nearby hills was excellent. The room was very comfortable and quiet. All in all a memorable experience. 29 December 2012
Rated 5 out of 5 by Inclusive package with all the trimmings. This weekend was given as a present. My husband backed out of the weekend at the last minute and I took my sister. We had a relaxing weekend, enjoying the local shopping and enjoying the sites. Meals and accommodation were great. Loved the complimentary cheese platter! 28 December 2012
Rated 4 out of 5 by Relaxing weekend away! The lush grounds and the particularly attentive and friendly staff contributed to a very relaxed and enjoyable weekend away. 28 December 2012
Rated 5 out of 5 by Very pleased the accommodation,service were excellent. Lovely setting and location. Only thing I was disappointed with was TV a little small & no view to the lovely landscape from our room window. 27 December 2012
Rated 5 out of 5 by we had a wonderful weekend , thank you This was a xmas present from my parents. We both work and have 3 children so lead very busy lives. It was a wonderful gift . the place was amazing . We had a 3 course dinner for tea . oh i nearly forgot our complimentary bickys and cheese on arrival . Staff were very nice and then in the morning we had a buffet breakfast with everything you could possibly imagine there to choose from . overall a very nice and relaxing weekend . 22 December 2012
Rated 4 out of 5 by This was an experience we have already recommended to friends We enjoyed our stay and thought the staff were extremely friendly and couldn't be more helpful. The meals were very nice and the cheese platter was very yum on our arrival! Probably the only criticism would be the mattress it was not up to the standard of the rest of the experience. Overall we would certainly like to go back there again. 21 December 2012
Rated 5 out of 5 by just lovely We had such a lovely stay. The staff were so friendly and accommodating. We couldn't fault anything and would love to stay again. Highly recommended from us. 21 December 2012
Rated 4 out of 5 by Very pleasant experience Service and atmostphere was great. Good value for money. Only draw back was that from your room you could hear all noise in hallway. 17 December 2012
Rated 5 out of 5 by Beautiful place to spend a lazy weekend! The room was gorgeous and so was the entire property for that matter. You feel like you are back in the 1930's with the beautifully decorated interior. Dinner was gorgeous with the best sticky date pudding! All in all great weekend away! 2 December 2012
Rated 3 out of 5 by could have been great It was a shame we had to share our experience with a conference of 60 - 70 people just should not have happened but overall its a beautiful place 30 November 2012
Rated 4 out of 5 by Very relaxing and quiet. The only thing we did not really appreciate was we were in a room just down from the function room where a wedding was being held, the door was open and the music was very loud. After it ended at 11 pm, the guests stood out the front and were quite loud. It would have been nice if we were told that there were two weddings being held on that night, as we would have changed it. The Restaurant was excellent, food was very nice, although it took two hours to complete our meal. 27 November 2012
Rated 3 out of 5 by Enjoyable weekend away Really enjoyed the venue in the Hepburn Springs. It was very comfortable with spacious rooms which were really clean and well presented. the staff were friendly and courtious. The only let down was that the food was only average and the dinning room was stale and lacked atmosphere. 27 November 2012
Rated 5 out of 5 by Wonderful The friendly welcome was there from the moment we walked in the door and did not diminish from that time. The facilities were 1st class and the staff were more than excellent resulting in a wonderful relaxing weekend. Would not hesitate to return and have recommended it to our friends. The relaxing ambiance of a stroll around Daylesford and lunch before returning to Melbourne topped off a great time. 24 November 2012
Rated 2 out of 5 by We expected much more. The room was isolated with only a highlight window overlooking roofs. I could have been anywhere else than Hepburn Springs. The room was clean but spartan - not even an armchair or place to put your suitcase. Had to use the floor to layout clothes. The food choice was limited and average in quality. We advised my wife was vegetarian but there were no purely vegetarian meals - except salmon on a lettuce salad. We were told the chef was a vegetarian specialist but there was no evidence of it. The waiter was terrific and fun. 18 November 2012
Rated 5 out of 5 by We had a great time!! We had a lovely time. The service was excellent and the staff were very helpful and friendly. The room was great and very clean. 18 November 2012
Rated 5 out of 5 We had a fantastic time the room was very clean and pleasent, our three course dinner was lovely and the breakfast filling.The staff were very helpful and friendly. My husband and I have already started talking about when we could go back it was a great weekend away . 20 August 2012
Rated 4 out of 5 The place itself was lovely, although it's a shame the rooms didn't match the ambiance of the lobby - they were very bland and undecorated, but apart from that, everything was fabulous. Both dinner and breakfast at the Heritage Restaurant were absolutely wonderful. The staff at the hotel were wonderful too - nothing was too much trouble and they were always very friendly and extremely helpful.. everyone from housekeeping, to reception staff, to the staff in the restaurant - nothing was too much trouble for anyone. Highly recommend our experience through RedBalloon. 10 August 2012
Rated 5 out of 5 by From the moment we arrived we were treated with elegance and professionalism the room we had was very clean and peaceful we enjoy the facilities they had and the meal was amazing. the overall experience was enjoyable and would recommend other people to stay there 19 July 2012
Rated 5 out of 5 Very enjoyable evening, in a lovely setting. will re-visit in the future! 18 July 2012
Rated 5 out of 5 by We had a fantastic weekend thanks to the great staff ,food and location. We recieved this package as a gift and it is definitely one we will remember. 16 July 2012
Rated 4 out of 5 by Lovely Venue, very relaxing, beautiful food. 16 July 2012
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